Items returned for warranty consideration will be replaced if the manufacture warranty applies. Manufacture’s warranties are not all the same. It is up to the customer to know the full details of that specific manufactures warranty. If the item is deemed warrantable by the manufacture, Stage 21 Bikes will facilitate the warranty process on behalf of the customer via the guidelines set forth by the item’s manufacture. Warranty processes can vary in time line and are based on availability of replacement parts.
Please contact Stage 21 Bikes to start the warranty process.