Shipping policy
Shipping Policy
Order Processing
Orders are typically processed within 1–2 business days (excluding weekends and holidays). Orders placed after 2:00 PM (ET) may begin processing the next business day.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on item size, weight, and destination.
Estimated delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 2–3 business days (if available at checkout)
Delivery times are estimates and are not guaranteed.
Shipping Locations
Stage21 Bikes currently ships to addresses within the United States. Shipping to Alaska, Hawaii, PO Boxes, and APO/FPO addresses may have limited service options.
Carriers & Tracking
We ship primarily via UPS and USPS. Once your order ships, you will receive a confirmation email with tracking information. Tracking updates may take up to 24 hours to appear.
Shipping Issues
Stage21 Bikes is not responsible for delays caused by carriers, weather, or incorrect shipping information provided at checkout.
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery so we can assist with a claim or resolution.
Contact
If you have questions about shipping, please contact us at:
info@stage21bikes.com